Orders & Deliveries

You can also contact us Facebook or our Contact Us page and we can answer any questions, but we’ll always want to talk to you before building your saddle to ensure that it’s right for you and suits your specifications (style, colour, rigging, fittings etc). If you are unsure of any of the features, are switching disciplines or are new to riding it also gives Mat an opportunity to chat to you about your options. Having grown up around horses he has spent many years riding for work and fun and, with over 25 years experience building saddles, he has a wealth of knowledge to talk through any issues with you.

Your no-obligation quote will include all of the specifics for your saddle and our Terms & Conditions so there are no hidden costs. If you wish to proceed with your order, we require a non-refundable $1500 deposit.

There are a limited number of skilled craftspeople in Australia who can build the trees that are up to the safety and fit we require to build our saddles. Our tree makers generally take 8 weeks to get us a SQH tree and 10 weeks for a FQH. Custom-made trees may take longer.

Once we have your tree in our workshop we are able to provide you with updates on the progress of your saddle and it will generally take one to two weeks to build.

We will send through some photos of your saddle and the invoice for the balance of payment when your saddle is complete. You can pay via direct money transfer to the account shown on the invoice, via EFTPOS in store or by card over the phone.

You can pick your saddle up from our workshop at Unit 3, 24 Houtman St, East Wagga Wagga between 9am-5pm Monday to Friday or on the weekend by appointment. We can also post your saddle Australia-wide via regular Australia Post with signature on delivery for a standard fee of $75.

Some handy tips for looking after your saddle can be found here.

Thank you for supporting Australian, handmade products!